SOLUTIONS / E-COMMERCE & RETAIL

Protect storefronts, accounts, and checkout flows.

E-commerce sites face high bot volume, sale-day traffic spikes, and PCI scope for payment-adjacent infrastructure. CrownWall protects revenue-facing storefronts, customer accounts, and checkout flows in one inline pipeline.

Sector threats

Retail applications are attacked where revenue and customer trust meet: catalog data, account logins, high-demand sale events, checkout paths, and payment-adjacent APIs.

Retail risk profile

Scrapers

Catalog, pricing and inventory harvesting.

Account abuse

Credential stuffing on customer logins.

Sale spikes

Peak demand and timed incidents.

Checkout floods

HTTP floods against checkout and search.

Price and inventory scrapers

Bots harvesting catalog, pricing, and stock data.

Credential stuffing

Automated login using leaked credentials — primary threat to customer accounts.

Traffic spikes during sales

Peak demand exposes capacity weaknesses; attackers time incidents deliberately.

Application-layer floods

HTTP floods against checkout, search, and account endpoints.

OWASP attacks

SQLi, XSS, and sensitive-data exposure on storefronts and APIs.

Recommended capabilities

Controls for scraper mitigation, customer account protection, sale-day resilience, checkout security, and PCI-relevant evidence workflows.

Bot mitigation — threat vs customer

Managed bot control distinguishes scraping frameworks, price monitors, inventory bots, and credential-stuffing automation from legitimate traffic:

Allow verified search engines (Googlebot, Bingbot) and monitoring bots by category
Challenge or captcha unknown automation; block aggressive scrapers and stuffing bots
LLM and AI scrapers identified and policy-controlled separately from human shoppers

See: Bot management

Credential stuffing on account endpoints

Combine bot labels with per-path rate limits on /login, /account, and password-reset routes. Composite keys cap POST volume per IP and path independently of catalog browsing traffic.

Exceeded limits trigger challenge, captcha, or block without affecting product pages.

See: DDoS protection · API security

Load balancing and caching during peaks

Health-aware routing (round-robin, hash-based stickiness, weighted, least-connections) removes unhealthy backends automatically. Edge caching for product pages and static assets cuts origin load when traffic multiplies — configurable TTL and cache keys per path; disable cache on checkout and account flows.

Dynamic DNS origins pick up new instances as you scale for sale events.

See: Load balancing & delivery

WAF for storefront and checkout

Managed OWASP rule packs plus custom rules for checkout paths, admin interfaces, and payment-adjacent APIs. Response inspection catches error disclosures that could leak session or payment context.

IP reputation labels flag suspicious networks before floods hit checkout.

See: Web application firewall

PCI-relevant application-layer controls

WAF coverage with centrally maintained, versioned rule packs. JSONL access logs record WAF decisions, matched rules, and Request ID for assessor review and incident reconstruction — export to your log platform for PCI evidence workflows.

See: Observability & operations

Frameworks commonly relevant

PCI-DSS v4 · GDPR · ISO 27001 · Cyber Essentials Plus
PCI-DSS v4GDPRISO 27001Cyber Essentials Plus

Protect revenue-facing retail flows before traffic reaches origin.